Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 2.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Confirm and update schematic drawings and specifications

1.1 Obtain existing specifications and drawings and prepare additional or new schematic drawings and specifications for installation if required

1.2 Confirm all fittings, cable types and equipment locations with customer

2. Price labour, materials and other relevant items and establish availability

2.1 Obtain quotations and delivery dates from suppliers to ensure fair comparisons across suppliers

2.2 Estimate labour costs based on company or industry labour rates and conditions

2.3 Check pricing documentation to ensure supply proposal matches customer specification for material, quality and performance

3. Estimate labour, materials and other relevant item requirements

3.1 Prepare estimations allowing for contingencies during installation and relevant legislation, codes, regulations and standards

3.2 Calculate costs using standard unit measures where relevant

3.3 Ensure estimates will return a profit on installation where appropriate

4. Prepare and confirm quote with customer

4.1 Prepare an equipment installation quote that meets customer requirements

4.2 Negotiate changes and variations to meet customer and company needs

5. Establish customer's financial arrangements

5.1 Obtain customer’s approval of purchase arrangements and method of payment

5.2 Complete finance company negotiations successfully, where required, and obtain customer’s agreement

Skill 

Performance 

Criteria 

Description 

Reading

1.1, 2.3

• Recognises and interprets technical documentation such as equipment manuals and specifications and other drawings to determine job requirements

Writing

1.1, 1.2, 3.1, 4.1,

4.2, 5.1, 5.2

• Uses clear, specific and industry-related terminology to produce and update workplace documentation

Oral Communication

1.2, 4.2, 5.1, 5.2

• Participates in an oral exchange with customers and suppliers, requiring some negotiation and liaison on technical and operational matters

Numeracy

2.2, 3.1-3.3

• Uses mathematical formulae to measure equipment requirements and accurately calculate equipment costs

Navigate the world of work

3.1

• Takes personal responsibility for following explicit and implicit policies, procedures and legislative requirements

Get the work done

1.1, 2.1, 5.2

• Determines job priorities, resources and equipment, and works logically and systematically to undertake clearly defined and familiar tasks in a safe manner
• Implements actions according to a predetermined plan, making slight adjustments if necessary
• Takes responsibility for routine decision-making by selecting from a range of predetermined options in routine situations, and identifying and taking some situational factors into account
• Initiates standard procedures when responding to familiar equipment and logistics problems within immediate context

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

ICTTEN402 Estimate and quote for customer telecommunications equipment installation

ICTTEN4003B Estimate and quote for customer telecommunications equipment installation

Updated to meet Standards for Training Packages.

Equivalent unit

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 2.0.